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[Resolved] Form Builder Profile Update resets Role

Simple Membership Plugin › Forums › Simple Membership Plugin › Form Builder Profile Update resets Role

Tagged: form builder addon, profile page, Update Profile

  • This topic has 5 replies, 3 voices, and was last updated 6 years, 8 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 15, 2019 at 6:38 pm #18751
    dr John
    Participant

    The Profile Page that is modified by the Form Builder Addon is reseting the users role, apparently to the default role, when updated and submitted by a user. It profile change appears to be functioning as a new registration form rather than an update. So if a member wants to add or change his image, his role is changed as well. This can be very inconvenient for someone with the Administrator role who finds that he/she no longer has access to the dashboard. Is there any way to control this, or am I missing something.

    August 15, 2019 at 10:45 pm #18754
    mbrsolution
    Moderator

    Hi,

    For premium addons please create a premium addon support ticket.

    Thank you

    August 15, 2019 at 10:49 pm #18756
    dr John
    Participant

    I did that first but have not received a reply, so I thought I would try here instead. Thanks for the rapid response.

    August 15, 2019 at 10:59 pm #18757
    mbrsolution
    Moderator

    Hi, I have submitted a message to the developers.

    Thank you for your patience.

    Kind regards

    August 15, 2019 at 11:03 pm #18758
    dr John
    Participant

    Awesome! Thanks for your help.

    August 16, 2019 at 3:58 am #18759
    admin
    Keymaster

    Hi, The role of the member is set to the role you specify in the “membership level” in question. So you should not be putting any admin user to a membership level that has lets say a role of “subscriber”

    Generally, an admin user doesn’t need to be in the membership system. If you want to import an admin user into simple membership, you can create a new membership level with “admin” role then put that user into that membership level.

    I have just sent this info to you via email (to your email address that you are using for your profile). So you can reply to that email.

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