[Support request] Customer deletes account – Stripe account stays active

Tagged: cancel, cancellation, stripe

This topic has 1 reply, 2 voices, and was last updated 6 years, 10 months ago by mbrsolution.

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June 24, 2019 at 6:33 pm #18484

Linda
Participant

When my customer deletes his account in the SM plugin…should the STRIPE account automatically cancel?

My customer’s STRIPE account is still showing active.

June 24, 2019 at 9:50 pm #18487

mbrsolution
Moderator

Hi, please read the following documentation.

https://simple-membership-plugin.com/how-can-i-cancel-a-stripe-subscription-as-a-merchant/

Let me know if this helps you.

Kind regards
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