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[Support request] paypal sandbox error ):

Simple Membership Plugin › Forums › Simple Membership Plugin › paypal sandbox error ):

Tagged: paypal, paypal sandbox

  • This topic has 34 replies, 3 voices, and was last updated 7 years, 3 months ago by neeraj.
Viewing 15 posts - 1 through 15 (of 35 total)
1 2 3 →
  • Author
    Posts
  • March 2, 2019 at 5:18 am #17487
    neeraj
    Participant

    showing this error when i clock on subrcribe now button ):

    Things don’t appear to be working at the moment. Please try again later
    return to merchant. ):

    March 2, 2019 at 5:19 am #17488
    neeraj
    Participant

    click*

    March 2, 2019 at 8:45 am #17494
    mbrsolution
    Moderator

    Hi, that error message can appear if you are using the wrong PayPal account. But you are using Sandbox for testing purposes now. What type of PayPal account have you set up?

    March 3, 2019 at 9:58 pm #17498
    neeraj
    Participant

    my paypal is business paypal

    March 3, 2019 at 11:23 pm #17499
    mbrsolution
    Moderator

    Hi, Sandbox testing can be tricky sometimes. Can you carry out a live test. Let me know what happens. Also make sure you enable debug mode before you begin. Once the test is carried out, check the log file if you run into any issues.

    Thank you

    March 4, 2019 at 3:03 am #17500
    neeraj
    Participant

    i dont have another paypal a/c so i cant do live test ): that’s why i was trying sandbox dont know why its not working ):

    March 4, 2019 at 3:37 am #17501
    mbrsolution
    Moderator

    Hi, do you have a family member or friend that can carry out this test for you?

    March 6, 2019 at 6:28 am #17527
    neeraj
    Participant

    nope that’s why i was using sandbox ):

    March 6, 2019 at 10:38 pm #17535
    mbrsolution
    Moderator

    Hi, the only suggestion I have is to go live. Also enable debug mode just in case something goes wrong. When someone registers in your site, debug mode will document the process. If something goes wrong, check the log file. It should reveal vital information and report then back to us.

    Kind regards

    March 6, 2019 at 10:47 pm #17539
    neeraj
    Participant

    why i should enable debug? what is this actually sir?

    March 6, 2019 at 11:09 pm #17540
    mbrsolution
    Moderator

    H, enabling Debug Mode will help you figure out what is going on for things like the following:

    1) Payments are made but something is not happening correctly after the payment.
    2) MailChimp (autoresponder) signup is not working correctly.
    3) Some kind of cronjob is not working correctly.
    4) Recurring payment is not working correctly.
    5) A member paid for upgrade but it didn’t work correctly.

    Basically, for actions where the plugin writes to the log file. When some of those actions are not working as expected then the debug option can reveal where things went wrong.

    Essentially, if there is something to do with the payments (whereby a payment has been made but something didn’t work as expected), then the debug option is the first thing to do and check. This will provide you with a log file which can help you and us in the forum to troubleshoot issues you are experiencing. The information in the log file helps the developers know if the plugin received the notification from PayPal (payment gateway) and what it did after the notification.

    You can also try the following troubleshooting steps once you go live. This can also help you.

    Kind regards

    March 7, 2019 at 12:50 am #17542
    neeraj
    Participant

    ok so how can i enable debug and is there any risk to enable it?

    March 7, 2019 at 1:32 am #17543
    The Assurer
    Moderator

    ok so how can i enable debug and is there any risk to enable it?

    Please follow these instructions, from the SWPM documentation:
    https://simple-membership-plugin.com/enable-debug-logging/
    And “no,” there is no risk.

    March 7, 2019 at 1:58 am #17545
    neeraj
    Participant

    after enabling debug mode i can try payments with sandbox sir?

    March 7, 2019 at 2:03 am #17546
    neeraj
    Participant

    i just enabled it now how can i do sandbox paypal payment testing sir plz guide me.

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