Membership Plugin

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[Resolved] Canceling subscription payments

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • December 27, 2018 at 5:37 pm #17038
    Erika_R
    Participant

    Hi!

    We are restructuring our organization and creating a new website. However, the transition from our old site will be gradual. We have a handful of people that have a membership subscription, which, from what I understand, will automatically renew and charge the membership fee on the renewal date. Is there a way to turn that off that subscription but keep their profile information available until our transition to the new website is complete?

    December 27, 2018 at 9:12 pm #17039
    mbrsolution
    Moderator

    Hi, you could set the account to Inactive. Let me know if that helps you.

    Kind regards

    January 2, 2019 at 11:53 pm #17077
    Erika_R
    Participant

    I think that might work. Thank you so much!

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