Membership Plugin

WordPress Membership Plugin

[Support request] Stripe Button Not Displaying using button shortcode

Simple Membership Plugin › Forums › Simple Membership Plugin › Stripe Button Not Displaying using button shortcode

Tagged: 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 23, 2018 at 11:13 pm #16481
    kevinjrr
    Participant

    I’ve created a Stripe subscription payment button per the instructions. When I place the button shortcode on a page, it the button doesn’t appear.

    Please help

    September 24, 2018 at 2:13 am #16483
    mbrsolution
    Moderator

    Hi, do you see any error messages? Can you share the shortcode you are using?

    September 24, 2018 at 2:22 am #16485
    kevinjrr
    Participant

    No error messages, just shows nothing at all.
    The shortcode is [swpm_payment_button id=1363]

    September 24, 2018 at 2:49 am #16486
    mbrsolution
    Moderator

    Hi, just to confirm with you. Is your site secured? Another words is it using an SSL certificate?

    Regards

    September 24, 2018 at 2:49 am #16487
    kevinjrr
    Participant

    Yes, I have an SSL

    September 24, 2018 at 2:54 am #16488
    mbrsolution
    Moderator

    Are you pasting the shorcode via the Visual or the Text editor? Can you share the registration page with the shorcode.

    Thank you

    September 24, 2018 at 11:54 am #16491
    kevinjrr
    Participant

    I tried it both ways.
    https://forex-trading-analysis.com/gold-package-credit-card/

    September 24, 2018 at 12:15 pm #16492
    kevinjrr
    Participant

    Just looked at log files and found this:
    [09/24/2018 12:05 PM] – SUCCESS: Stripe Subscription IPN received. Processing request…
    [09/24/2018 12:05 PM] – FAILURE: Fatal Error! Failed to retrieve the payment button post object for the given button ID: 0

    Not sure if that helps anything

    September 24, 2018 at 12:42 pm #16493
    mbrsolution
    Moderator

    Hi, lets try the following first.

    Can you carry out the following troubleshooting tips. Then carry out the following.

    I also notice a few error messages when I used Web Developer in Firefox. The URL you shared above is not secured. You might also want to double check the button ID, is it correct. Is your Stripe credentials also correct?

    Let me know how you go.

    Regards

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.