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Password reset

Simple Membership Plugin › Forums › Simple Membership Plugin › Password reset

Tagged: password, Password Reset, users

  • This topic has 3 replies, 2 voices, and was last updated 10 years, 11 months ago by mbrsolution.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 23, 2015 at 4:05 pm #1571
    mi
    Participant

    Hi,

    When i’m requesting new password (entering my email to simple membership reset password box) i’m getting email from WordPress:

    
    Dear  
    
    Here is your new password
    
    User name: myusername
    
    Password: E#GwoAuNpVI)
    
    Thank You

    However when i’m entering this password to simple membership login box it doesn’t work. It seems that password was changed for WP user, but not simple membership user. However that user (name: myusername) was registered using simple membership register form (meaning i was not using WP at all, only frontend simple membership stuff).

    When i’m trying my old password – it works 🙂 But new generated password doesn’t.

    April 23, 2015 at 11:25 pm #1573
    mbrsolution
    Moderator

    Hi mi, I have carried out a test in my website and it works for me. I requested a new password. I received the e-mail letting me know of my new password. I went and entered my new password and it let me into my account. There must be something else that is causing your issue.

    Before you go ahead and carry out the following test. Can you enable debug mode and check the log file.

    For testing purposes can you add a new user to Simple Membership plugin. Lets say you add them to the Free Members level. Carry out a test and let me know how you go.

    Regards

    April 27, 2015 at 10:33 am #1609
    mi
    Participant

    Hi @mbrsolution

    Tried to reupload the plugin and it works now. Something was broken, sorry 🙂 seems to be working now 🙂

    April 27, 2015 at 11:52 am #1614
    mbrsolution
    Moderator

    I am happy to hear 🙂 enjoy the plugin 😉

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