Membership Plugin

WordPress Membership Plugin

[Support request] Can't log in

Simple Membership Plugin › Forums › Simple Membership Plugin › Can't log in

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 27, 2018 at 11:48 am #13141
    nicodev
    Participant

    Hi,

    there’s a problem with this plugin. Everything was okay but since yesterday login not working anymore. I’ve changed password in the db and other stuff but I can’t log at all.

    Please help this is important ther’s hundred of people waiting to get their account back..

    January 27, 2018 at 11:49 am #13142
    nicodev
    Participant

    On the login all I have is : User not found. message

    January 27, 2018 at 10:19 pm #13146
    mbrsolution
    Moderator

    Hi, can you provide more information in regards to your issue. For example what happened prior to this issue happening? I am asking this question because of the following comment.

    Everything was okay but since yesterday login not working anymore.

    Thank you

    January 28, 2018 at 7:59 am #13148
    collabora
    Participant

    Are you using any plugins that use the WP user list? If so enable “Force WP User Synchronization”

    January 28, 2018 at 12:16 pm #13149
    nicodev
    Participant

    No, I’m not using any other user’s plugin. The checkbox is checked but it’s still not working. I can log in by the wp-admin but not by my login page.

    January 28, 2018 at 9:02 pm #13150
    mbrsolution
    Moderator

    Hi @nicodev, check the following documentation to make sure all of your plugin pages are set up correctly.

    Also carry out a test after you make sure all pages are set up correctly. Register a test member via the front page and then try and log in.

    Also if you have a cache plugin, make sure you have excluded the members pages i.e. the login page from being cached.

    Let me know what happens.

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