[aawvweb]

For the time being, I’ve just made the Membership Renewal URL the same as the Join URL, which is not protected at all.

[aawvweb]

Was there ever a solution to this? I ask because I’m having the exact same problem.

I’ve enabled expired account login, have triple checked to make sure that the correct membership renewal URL is listed, and then protected the page content to only be accessible to logged-in members. When an active member logs in, that member can access the renewal page just fine. When an expired member logs in, the login is successful, and when I try to visit any restricted areas of the site, the prompt to renew pops up. But the renewal page is seemingly inaccessible even though an expired member should be able to access it. The renew message prompt keeps on refreshing each time I click the renew link.

While I could just remove protection of the membership renewal page, I’d rather not give non-logged-in site visitors access to the page. Then again, all my Stripe pay buttons are the same for both new members and renewing members, so maybe this is no big deal at the end of the day?

Anyway, if anyone has a clue, I’m all ears. Thanks in advance for the help!

[aawvweb]

I actually ended up just using the same CSV file that I had used for the bulk import and used an additional plugin (Import users from CSV with meta) to import all the user records. Everything matches now but thanks for the link! I’m sure I’ll be needing to export databases in the near future…

[aawvweb]

While I’ve been able to get the members uploaded via the bulk import to the Simple Membership Members database, the Users database wasn’t populated at all (the standard WordPress one). However, when I add members manually through the Simple Membership plugin, they do populate the User database. Is there anyway I can transfer the membership records from the Simple Membership database to the User database so everything is identical across both platforms?

[aawvweb]

You were right! I tried using Open Office and Google Sheets and it worked for both CSV files created using that software. Who knows what was going on with Excel but what a relief! Thanks again for saving me from having to enter all members manually…

[aawvweb]

I downloaded the text file with the column names (swpm_column_names.txt), changed the extension to csv (swpm_column_names.csv), then opened the file in Excel. As you mentioned in the other thread, it has only 30 columns (the one missing is the “member_id” column) and I only added one name to the file. For the sake of consistency, I used exactly the same information that you’d used in the other thread: user_name = testing1, first_name = bobbb, last_name = booooo. I then saved the csv file, uploaded the file to my Media Library, then tried to import the member data but it failed. Here are a few screenshots:



Does this match exactly what you did? Should I delete the plugin and try reinstalling it? Any other ideas? Thanks for the assistance!

[aawvweb]

Is there any update on this issue? If not, I’m going to have to start importing all the members manually.

[aawvweb]

Thanks for looking into it, I really appreciate the help. Hopefully they’ll get to the bottom of it!

[aawvweb]

Only using those three fields yields the following:

Number of .csv file Columns: 7

I also get the same error when I try to import (Starting Row value exceeds the number of entries being updated to the database from the .csv file.).

Just for kicks, I tried populating those three fields and still get seven columns.

[aawvweb]

The columns I input in the csv are:

member_id, user_name, first_name, last_name, password, member_since, membership_level, more_membership_levels, account_state, last_accessed, last_accessed_from_ip, email, phone, address_street, address_city, address_state, address_zipcode, home_page, country, gender, referrer, extra_info, reg_code, subscription_starts, initial_membership_level, txn_id, subscr_id, company_name, notes, flags, profile_image

These columns exactly match the columns in table preview. There are 31 in total. I only populated my csv with two members for now, but I did get the following message when I saved the Excel spreadsheet as a csv: This workbook contains features that will not work or may be removed if you save it in the selected file format. From what I could find out, that’s just occurring because csv is an old Excel file format and that shouldn’t have any effect. Perhaps, I’m wrong…

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