Forgot password – redirects to the reset password page

[SoMuch2Do]

The swpm_login_form shows the ‘forgot password’ and ‘join us’ links. I tested the forgot password link which redirected me to the reset password page instead – ie for a logged in user to change their password.

The settings info doesn’t include a page for the forgotten password, only the reset psw.

The code for this form shows:

<div class=”swpm-forgot-pass-link”>
Forgot Password?</div>
<div class=”swpm-join-us-link”>
<a id=”register” class=”swpm-login-form-register-link” ….. This works
</div>

I found in the plugins editor – simple-membership/views/forgot_password.php (inactive)
Help please. How do I reset this?
Also is there a shortcode to use if I want to add this elsewhere?
Thanks

[SoMuch2Do]

Have checked that the SM plugin is the latest, as is WP.

[mbrsolution]

Hi, this is a duplicate thread. I have already replied to your other threads.

Thank you

[SoMuch2Do]

Sorry about the duplicate – I was trying to correct a typo in the earlier post and couldn’t work out how to delete a post.

I cannot reset a password unless I have logged in. The user cannot login as they have forgotten their password.

My point is that I cannot get the system to ask me for an email so that I can reset the password! This works on the Simple Membership Forum but not on my site. I have reloaded the plugin but it still is wrong and the forgot password php file is still inactive. The change log showed the password reset had been changed for this latest version.

Is there a short code for this forgot password?

[mbrsolution]

Hi what happens when you try to reset the password? Does the system send you a new password to your e-mail address?

[SoMuch2Do]

The system displays the login form and forgot password which links to the password reset page which requires you to be logged in. see http://dc64.wine-food.club/cm/

It is the wrong link – wrong in thatI want the forgot password link which asks for the email.

I thought I had upset the settings but have checked documentation etc and can’t see where it is wrong. The code definitely points to the reset password page. Obviously if I login then this will ask me for the email to reset the password, but that is not the function I’m seeking.

Thanks for your help.

[mbrsolution]

Hi, I had a look at the URL you provided above. From what I could work out in the source code you are currently using a Login widget? Is that correct?

If you are using a login widget, I carried out a test in my testing platform and I could not replicate your issue. Another words it is working well for me. The Login widget has the correct Forgot Password link and also the Join Us link.

Can you test a different theme just for testing purposes. One of WordPress default themes like Twenty Fourteen or Fifteen? If that does not solve your issue can you disable all your other plugins and carry out a test still using one of WordPress default themes.

Regards

[SoMuch2Do]

Sorry for the delay. I feel such a fool as I tried with a new site and a new theme and all OK. Still had problems with current site until I realised I had set the reset password page to be protected. Removing this resulted in receiving the request for the email address. Keeping this page protected would result in the ‘You must be logged in’ message which makes sense.

Sorry for the wasted time resolving this.

[Author]

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