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Forgot password – redirects to the reset password page

Simple Membership Plugin › Forums › Simple Membership Plugin › Forgot password – redirects to the reset password page

Tagged: forgot password

  • This topic has 6 replies, 4 voices, and was last updated 9 years, 3 months ago by RobotMarketer.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 24, 2016 at 7:50 am #5393
    SoMuch2Do
    Participant

    The swpm_login_form shows the ‘forgot password’ and ‘join us’ links. I tested the forgot password link which redirected me to the reset password page instead – ie for a logged in user to change their password.

    The settings info doesn’t include a page for the forgotten password, only the reset psw.

    The code for this form shows:
    <div class=”swpm-forgot-pass-link”>
    Forgot Password?</div>
    <div class=”swpm-join-us-link”>
    Join Us
    </div>

    I found in the plugins editor – simple-membership/views/forgot_password.php (inactive)
    Help please. How do I reset this?
    Also is there a shortcode to use if I want to add this elsewhere?
    Thanks

    February 25, 2016 at 12:48 am #5397
    mbrsolution
    Moderator

    Hi, currently that is how the plugin is set up. If someone forgets their password all they have to do is reset their password.

    April 12, 2016 at 1:34 pm #6408
    davidc3
    Participant

    How can they reset their password if they are not looged in?

    Regards David

    April 12, 2016 at 2:19 pm #6410
    mbrsolution
    Moderator

    @davidc3 when you go to the Login Widget you will see the Forgot Password link. Click on this link and it will take the member to a Password Reset screen.

    Let me know if you need more help.

    Regards

    April 12, 2016 at 3:31 pm #6416
    davidc3
    Participant

    I have been trying to tell you that I am clicking the “Forgot Password” link in the login page it takes me to the “Password Reset” page which tells me “you are not logged in” and nothing more. When I am logged in I can go to “Password Reset” with no problem which is no use if a member has forgotten his password.

    Kind regards
    David

    April 12, 2016 at 4:03 pm #6417
    SoMuch2Do
    Participant

    @davidc3 I sympathise with you as I too was confused by this. The code for this is actually quite clever as it detects if you are logged in. If so then you can reset your password. If you are not then you can request a new one.

    However the status of page/post where this shortcode (forgot password etc) resides also determines what the user sees. If it is protected then the user has to be logged in – otherwise you get the message to login. If it is unprotected then voila you will see the ‘forgot password’ code.

    Hope that helps.

    July 3, 2016 at 5:41 pm #7370
    RobotMarketer
    Participant

    You can edit the page and make it un-protected

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