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CSV Import Error

Simple Membership Plugin › Forums › Simple Membership Plugin › CSV Import Error

Tagged: csv, import

  • This topic has 5 replies, 2 voices, and was last updated 8 years, 3 months ago by mbrsolution.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 24, 2017 at 10:39 pm #12560
    arizonanorse
    Participant

    I am trying to import membership into WP. I have taken the downloadable spreadsheet, but added in the additional columns apparently necessary for it to work, now. I have tried the provided spreadsheet with and without the extra columns. I am on a mac and using pages to open the spreadsheet. I export to CSV. I use text edit to verify the csv contents look correct. However…

    I am getting a repeated error message “This is not a valid csv extension”. Although if I check the uploads in WP the uploads do process.

    Suggestions, Please?

    November 25, 2017 at 5:51 am #12562
    mbrsolution
    Moderator

    Hi, unfortunately I don’t use a MAC system. But you could try the following. Can you try to import a different csv file? But this time don’t use a text editor to verify the file.

    Try the above and see how you go.

    Regards

    November 26, 2017 at 7:27 pm #12571
    arizonanorse
    Participant

    I did try that and receive the same error. I don’t like Microsoft but I am going to download excel and see if that makes a difference.

    November 27, 2017 at 11:34 pm #12581
    mbrsolution
    Moderator

    Hi, that is a great idea. Let me know how you go.

    Kind regards

    December 5, 2017 at 9:06 pm #12662
    arizonanorse
    Participant

    Still an issue…can import from CSV to WP to Simple Membership, but not directly from CSV to Simple Membership.

    December 5, 2017 at 9:36 pm #12663
    mbrsolution
    Moderator

    Hi, I have submitted a message to the plugin developers to investigate further your issue.

    Thank you

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