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[Support request] Breach in SM plugin

Simple Membership Plugin › Forums › Simple Membership Plugin › Breach in SM plugin

  • This topic has 2 replies, 2 voices, and was last updated 3 years, 8 months ago by Bloves.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 12, 2022 at 12:22 pm #23474
    Bloves
    Participant

    Hi,

    since some time I’m using the Simple Membership plugin in combination with Stripe.

    When people actually pay nothing is wrong and all works like normal.

    BUT

    More and more “parasites” find ways to get a “membership” or a “subscription” without paying
    for our service. I get notification through mail that the subscriber has changed it’s password and find
    their subscription back in the “users” page of wordpress.
    All I can do is following up daily and remove these “parasites” manually.

    Anybody any idea how to stop this ?

    Thank you !
    Kind regards,
    Brad

    http://www.lovetruthsite.com

    January 13, 2022 at 11:03 pm #23477
    mbrsolution
    Moderator

    Hi,

    More and more “parasites” find ways to get a “membership” or a “subscription” without paying
    for our service.

    If you have paid membership setup, no one can view the protected content unless they have paid for their membership. It sounds like your site might have been compromised. What type of security have you setup for your site?

    If your site has been hacked, the following URLs can help you. These are instructions provided by WordPress org support staff.

    My Site was hacked
    Hardening WordPress

    Kind regards.

    January 14, 2022 at 1:06 pm #23479
    Bloves
    Participant

    Hi mbrsolution,

    thanks for your reply ! Much appreciated.

    I have Siteground securtity support. So, I guess I’m good with that.

    Have contacted support regarding and after scanning the site,they can’t find any “hacked” situation.

    It’s kinda weird that the problem always situates around the WP plugin… it’s always via that way
    ppl get in… that’s at least what I CAN see what’s happening.

    Not sure what I can do more… but will look into the links you provided.

    Thank you !

    Kind regards,
    Brad.

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