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Expiry Date vs Payment Billing Cycle

Simple Membership Plugin › Forums › Simple Membership Plugin › Expiry Date vs Payment Billing Cycle

Tagged: billing cycle, expiry date

  • This topic has 2 replies, 2 voices, and was last updated 9 years, 6 months ago by Anonymous.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • November 18, 2016 at 4:59 pm #8913
    Anonymous
    Inactive

    I was having an issue of memberships expiring before their payment was processed by PayPal. It was suggested that I add a few days to the expiry date, which I did in Membership Levels.

    I set the one month subscriptions for 33 days, but with the billing cycle (Manage Payment Buttons) of 1 month.

    I am now noticing that my member’s payments are coming every 33 days instead of every month.

    How do I address this? I want the payments to be made on the same day of every month, but I don’t want to take a chance of them expiring because PayPal put through the request a few hours earlier.

    Update: I just noticed that both of these payments are from membership who have upgraded. I created payment buttons for upgrades but just used the same membership levels. I will add upgrade levels and see if that works.

    If I could delete this post I would but there is no option for that. Sorry.

    November 18, 2016 at 8:59 pm #8921
    mbrsolution
    Moderator

    No problem, let us know if your solution works for you.

    Regards

    November 18, 2016 at 9:43 pm #8923
    Anonymous
    Inactive

    I haven’t added the extra membership levels because after thinking about it, it is really the same thing either way. This is the first time it has happened that I have had two payments come in at 33 days instead of one month. I wonder if it might just be a glitch. I’ll wait and see if it happens again.

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