Simple Membership Plugin › Forums › Simple Membership Plugin › Having trouble with all membership pages
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mbrsolution.
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April 23, 2016 at 11:43 pm #6596
flynnst
ParticipantPlug in was working fine and I tried to add all the pages as a sidebar menu also. Started having trouble, so I deleted side menu. Now pages aren’t working correctly. Just tried to register a test user – no email yet, also page didn’t change after I hit button.
When I log in as a different user, it takes me to page not found, although when I navigate away, I am logged in. So I put in a redirect, but not always working. Usual messages don’t pop up on other pages – like when you change password. Message telling you you’d have to log back in since you changed your password. Just says you are not logged in.
Changes recently made: I started caching site last night and made these extra menus (that are gone now). I removed caching from all sm pages besides deleting new menu. Log in page is http://ny030.org/member-login/
Any help would be appreciated – thought I had this running smoothly!
April 24, 2016 at 1:43 am #6600mbrsolution
ModeratorHi, in regards to your comment.
When I log in as a different user, it takes me to page not found, although when I navigate away, I am logged in.
Can you share the page it says it cannot find? Does this page exist?
In regards to the following comment.
So I put in a redirect, but not always working.
How did you add the redirect? Did you use a plugin, or an add-on?
In regards to the following comment.
Usual messages don’t pop up on other pages – like when you change password. Message telling you you’d have to log back in since you changed your password. Just says you are not logged in.
How often do messages pop up on the pages? Are you still using a cache plugin? If you are did you set up your cache plugin to better manage Simple Membership plugin? Did you also delete your browser cache when you were carrying out these test? Does the member you are using to log in have the correct membership level to access these pages that display the message you are not logged in?
April 24, 2016 at 3:28 pm #6626flynnst
ParticipantCan you share the page it says it cannot find? Does this page exist?
I just removed the redirect, deleted my browers cache and tried again – still going to page not found at ny030.org/wp/ although I am logged in when I go back to page.How did you add the redirect? Did you use a plugin, or an add-on?
The redirect was put in with the simple membership plugin by putting a link on membership level page.How often do messages pop up on the pages?
Messages don’t come up at all – the only one I see is when I reset password in edit profile. When I hit submit once, nothing changes. When I hit button again, page goes to “you are not logged in”. This time when I login, it stays on page & shows me active & membership lvl. I’m using wordfence basic caching & I tried to remove caching on sm pages – option on all pages screen to remove page by page. Yes, test membership I created does have correct level to access. Live site, so I have to put redirect back now.April 24, 2016 at 3:39 pm #6627flynnst
ParticipantAlso just tried password reset page – entered email and nothing changed. Page stayed on same url. I thought there used to be a message on this screen.
April 24, 2016 at 4:16 pm #6628flynnst
ParticipantDid test with new registration. Before trying it I went into wordfence cache management and excluded all urls that contain member-login and cleared my brewer’s cache again. i use macs with safari.
When I added my info on registration screen it didn’t change & my username, etc still showed, no matter how many times I hit register. When I tried to login, received message account pending (great!). Got email, activated membership (using 2nd computer for admin). Followed login link in email and same thing happened – went to ny030.org, page title “Not Found” and text of body “Sorry but the page you were trying to view does not exist” with some comments on why this may have happened. Navigated to login page & I’m logged in showing as active with membership level.
Same thing is happening very consistently – I just did’t recognize pattern when I first posted last night. This is an active site, so I need to put redirect back as we’re getting new registrations this weekend.
April 24, 2016 at 9:57 pm #6631mbrsolution
ModeratorThank you for the extra information. Where is the following page ny030.org/wp/? If the page does not exist, did you add this page to the membership level following these instructions?
April 24, 2016 at 10:50 pm #6638flynnst
ParticipantNo I didn’t add it – I think it’s a default page not found issue. Sometimes it goes to ny030.org and sometimes it’s ny030.org/wp. My wordpress address is ny030.org/wp but my site address is ny030.org
This “not found’ page is what comes up when I remove the redirects.
April 24, 2016 at 11:06 pm #6641mbrsolution
ModeratorSo, my question is the following. Do you want to redirect your members to a different page or post? If you do what page are you going to use?
In regards to the following comment.
I think it’s a default page not found issue. Sometimes it goes to ny030.org and sometimes it’s ny030.org/wp.
You have something else causing this issue and it could be related to a cache plugin or other plugin. Check to make sure your .htaccess file is set up correctly. Also check the following in WordPress admin Settings -> General Settings and then check the following features.
WordPress Address (URL)
Site Address (URL)April 24, 2016 at 11:18 pm #6645flynnst
ParticipantI just checked it the general settings for the urls – that’s how I got the info for my last post.
Wordpress Address: ny030.org/wp
Site Address: ny030.orgI think the page is just the error page that comes with my theme. Instead of saying 404 it says Not Found.
Any idea why registration page isn’t returning a message & most other messages don’t show up (except for account pending after I try to log in with new registration)?
Do you ever recommend to reinstall these pages and start over? Does it save the members and membership levels that have been created when you have to do this? i’d rather not try this but I’m not experienced with code. I don’t really know what to look for in the .htaccess file unfortunately.
April 24, 2016 at 11:20 pm #6646flynnst
ParticipantI didn’t answer your question – i’d like to keep users on same page after they log in, and let them see they’ve successfully logged in.
April 24, 2016 at 11:59 pm #6647mbrsolution
ModeratorYou might want to reinstall the plugin again. See if that helps you.
In regards to your other question.
I’d like to keep users on same page after they log in, and let them see they’ve successfully logged in.That feature has not been implemented yet in the plugin.
April 25, 2016 at 12:19 am #6648flynnst
ParticipantWill the members I have so far and membership levels be saved if I reinstall the plugin?
April 25, 2016 at 12:28 am #6649flynnst
ParticipantI’m sorry to keep asking but I have to fix this – everything was fine until yesterday. I have several .htaccess files in my wordpress files – could you be more specific about which one and what I should be looking for? You’re welcome also to try to register on my site, and you’ll see what I mean – nothing happens, so it looks like it’s not working to the new user.
April 25, 2016 at 12:30 am #6650mbrsolution
ModeratorYou should not loose any member already created. However as per one of my golden rules, also create a backup before you carry out this step just in case something goes wrong.
Regards
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