Simple Membership Plugin › Forums › Simple Membership Plugin › How to alert members about expired membership?
- This topic has 8 replies, 5 voices, and was last updated 9 years, 11 months ago by
bmagin.
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February 29, 2016 at 1:58 pm #5542
voldemarasp
ParticipantHi,
How to alert members about expired membership?
I can’t find any way to do that.
And I think it’s required for this plug-in.
Thanks
March 1, 2016 at 6:53 am #5553mbrsolution
ModeratorHi currently there is no option in the plugin to alert users of their expired account.
There is a Membership Renewal Button you can create for expired members. This in a way lets your members know their account has expired and they can subscribe again if they choose to.
March 1, 2016 at 9:05 am #5558voldemarasp
ParticipantBut how do they know when their accounts is expired?
Regular users won’t understand what happened withtout any alert.
March 1, 2016 at 11:30 pm #5568mbrsolution
ModeratorThe member renewal button will allow them to renew their account again. Did you read the documentation in the link I provided above?
March 2, 2016 at 6:26 pm #5598Abigail Andrews
ParticipantThe renewal button is a little pointless unless a person is prompted to renew. For example when running a directory of members their listing may run for a year and auto renew each year. If you set it to expire then they need to know or their profile maybe offline? If you set it to auto renew then they should be notified payment will be taken X days? Is this possible at all?
March 2, 2016 at 7:18 pm #5600voldemarasp
ParticipantYeah I think the same.
March 2, 2016 at 8:40 pm #5602vkspec
Participanthi, there is no such feature in the plugin.
HOWEVER, there is a way:
you’ll need a paid mailchimp account (a pay as you go plan is just fine) and the SMP Mailchimp plugin.
Everytime a user subscribes to your membership, he is added to a mailchimp list.
Just program an automated email to be sent a few days before their membership renewals. Mailchimp can do that just fine.
Of course, you may need different lists for different membership durations.If you don’t want to pay, you can use Mailpoet and program an autoresponder message to be sent to the list “WordPress users” a few days before renewal. I believe it’s possible although I didn’t try this one.
The downside of this solution is that you can use it only if all your memberships have the same duration.March 3, 2016 at 4:44 pm #5633Abigail Andrews
ParticipantJust seen this, thanks i will have a look and see if i can figure it out. Thanks
May 1, 2016 at 12:51 am #6793bmagin
ParticipantThat works for NEW members but not after the first RENEWAL. I do not believe Mailchimp is provided an “updated” start date. If fact I don’t think MailChimp is provided any data since the email address is not new.
Also, after a membership renewal payment, the member should gets a link to complete registration and the registration data should be automatically filled in from the database (including custom form fields).
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