Membership Plugin

WordPress Membership Plugin

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Where do new members go to get their username and password after PayPal payment?

Simple Membership Plugin › Forums › Simple Membership Plugin › Where do new members go to get their username and password after PayPal payment?

Tagged: missing password, missing password email, missing welcome email, no email, no email sent, no password, no username, no welcome email

  • This topic has 13 replies, 6 voices, and was last updated 11 years, 1 month ago by admin.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • October 31, 2014 at 7:02 am #500
    tomlatham
    Participant

    This is REALLY strange – I see nothing in the documentation about this or any posts here about it, but it seems like an obvious question:

    ***** Where is the username and password???

    Is there a page that the new member goes to after purchase that gives them their username and password?

    Does it come in email?

    I tried purchasing at least 10 times with 3 different email addresses through 2 different paypal accounts.

    It’s NOT in sandbox mode, and the PayPay transaction goes through. I see it in my account. Also – the member (me) is listed under “Members”.

    If I’m logged in as admin, and purchase using that email address, I DO get the email that says I’ve upgraded, just nothing with a user / pass.

    Here’s the debug info:

    [10/31/2014 6:37 AM] – SUCCESS :init:invalid
    [10/31/2014 6:37 AM] – SUCCESS :Authenticate:
    [10/31/2014 6:37 AM] – SUCCESS :Paypal Class Initiated by 173.0.81.1
    [10/31/2014 6:37 AM] – SUCCESS :Post string : txn_type=subscr_signup&subscr_id=I-7615FFKKHT3Y&last_name=Latham&residence_country=US&mc_currency=USD&item_name=Tailgater+Magazine+Subscription&business=subscriptions%40tailgatepeople.com&amount3=0.01&recurring=1&verify_sign=ASl-jVdkA63zjsVTodeeymHDhl6bA3ju8CerxMCFvvNmcxW13dlEG4Jd&payer_status=verified&payer_email=orders%40bootcampsupply.com&first_name=Tom&receiver_email=subscriptions%40tailgatepeople.com&payer_id=BFV8CY7PMFSBN&reattempt=1&payer_business_name=Boot+Camp+Supply&subscr_date=23%3A37%3A21+Oct+30%2C+2014+PDT&btn_id=88349006&custom=subsc_ref%3D2&charset=windows-1252&notify_version=3.8&period3=1+Y&mc_amount3=0.01&ipn_track_id=38e25f704b311&
    [10/31/2014 6:37 AM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
    [10/31/2014 6:37 AM] – SUCCESS :IPN successfully verified.
    [10/31/2014 6:37 AM] – SUCCESS :Creating product Information to send.
    [10/31/2014 6:37 AM] – SUCCESS :Subscription signup IPN received… nothing to do here(handled by the subscription IPN handler)
    [10/31/2014 6:37 AM] – SUCCESS :swpm integration is being used… creating member account… see the “subscription_handle_debug.log” file for details
    [10/31/2014 6:37 AM] – SUCCESS :Could not find any record using the given email address (orders@bootcampsupply.com). Attempting to query database using the unique reference: I-7615FFKKHT3Y
    [10/31/2014 6:37 AM] – SUCCESS :Membership level ID:
    [10/31/2014 6:37 AM] – FAILURE :Error! Failed to insert a new member record. This request will fail.
    [10/31/2014 6:37 AM] – SUCCESS :Paypal class finished.

    October 31, 2014 at 5:23 pm #501
    dabe
    Participant

    Yes, please answer this question…I am very frustrated. I have paid twice and have not been added to take the course on my site. Isn’t this suppose to email you automatically after you pay?

    Help…This is not simple

    October 31, 2014 at 11:26 pm #502
    admin
    Keymaster

    Thank you for sharing the debug log file data. Looks like it is failing to insert the record in the database. I will do some investigation on my end then get back to you.

    November 1, 2014 at 7:06 am #503
    admin
    Keymaster

    Please upgrade to the new version 1.8.5 and you shouldn’t see this issue anymore.

    November 17, 2014 at 9:09 am #588
    eiman7
    Participant

    I have a same problem, and nothing to any notice after payment via paypal.
    I just created payment buttom and join page in reference to the following page.
    https://simple-membership-plugin.com/creating-paypal-recurring-payment-button-membership-payment/

    If some advice to me please let me know it.

    Use version
    ———-
    WordPress 4.0 (Multi site)
    Simple WordPress Membership v1.8.7

    November 19, 2014 at 2:52 am #595
    admin
    Keymaster

    Is the user (who just paid) getting an email with a special link after the payment? Is step 6, and 7 happening as it is explained here?
    https://simple-membership-plugin.com/membership-registration-process-overview/

    November 20, 2014 at 4:58 am #602
    eiman7
    Participant

    Thank you for replay!

    No, didn’t get any E-mail and any link like a “step 6” and “step 7”.
    It was just stay completed payment page(paypal) after payment.

    November 21, 2014 at 7:39 pm #614
    imghani
    Participant

    According to documentation link below:
    https://simple-membership-plugin.com/?s=Paid+Membership

    Documentation says: For Paid Membership user will click Payment button on “Join Us” page and make payment(Paypal Site Payment). Once payment is confirmed, an account will be created for the user and email generated to member with special link.

    I have following queries:

    1. Firstly, How the payment is confirmed?
    I mean do I need to perform some task that system will know that successful payment has been done at paypal or plugin will automatically receives notification from paypal?

    2. On payment confirmation, How the account is created? and email generated to which email ID?
    As we haven’t receive an email ID so far for Paid Membership on Join Us page?

    Kindly answer and suggest?

    Regards,
    Imran

    November 23, 2014 at 4:08 am #620
    admin
    Keymaster

    Please go to the settings menu of the plugin and then check the enable debug option. Do a test transaction after that. Share the URL of your membership payment page so I can inspect it afterwards.

    November 23, 2014 at 11:28 am #624
    imghani
    Participant

    Dear Admin,

    I did the transaction after enabling Debug on Transaction page. Verify the log file (i.e. log.txt). it’s Empty, nothing there.

    Now, what do u mean by Membership Payment Page?

    1. Normally a user goes to Join Us page i.e. [http://www.webdevelopmenthelp.net/membership-join]
    2. After clicking “Pay Now” button, user redirects to Paypal and make payment.
    3. On successful payment user returns back to confirmation page i.e.
    [http://www.webdevelopmenthelp.net/payment-successful]

    Please check now.

    Regards,
    Imran

    November 25, 2014 at 1:49 am #636
    admin
    Keymaster

    Thank you. It looks like your PayPal account doesn’t have the IPN feature enabled. Please log into your PayPal account and enable the IPN feature so the plugin can receive notification after a member pays for it.

    Here is a video that might help you enable the IPN feature in your PayPal account:
    https://www.youtube.com/watch?v=et8KFv0vYWM

    November 25, 2014 at 2:19 am #637
    imghani
    Participant

    Thanks.

    One more small thing. IPN Notification should point to which URL?
    I mean it can be homepage or Join Us page? Or any other specific page.

    Please suggest?

    Regards,
    Imran

    April 13, 2015 at 10:46 am #1436
    eboneu
    Participant

    Now I’ve got the same issue. A member payed by Paypal, but did not receive the mal with the special link to register. Unfortunately, he does not have a user name, and I cannot fill it in on my own. I activated the IPN button, what else could I do now?

    April 14, 2015 at 3:50 am #1439
    admin
    Keymaster

    Go to the Tools menu and you can re-generate that special link for that user. Then use that link to complete the registration.

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