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Unable to add new members

Simple Membership Plugin › Forums › Simple Membership Plugin › Unable to add new members

  • This topic has 4 replies, 4 voices, and was last updated 10 years, 10 months ago by craigmurphy.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 1, 2014 at 5:06 am #384
    mandoa1
    Participant

    I’m the web creator and administrator and I tried to add myself as a new member. I keep getting an error that my username and email don’t match. I have tried all different combinations and I can’t figure it out. I also tried to enter new members and it gave me the same error.

    October 1, 2014 at 11:45 pm #387
    admin
    Keymaster

    Username and email doesn’t need to match. Can you please share a link to your registration page so I can check?

    June 27, 2015 at 9:16 pm #2168
    craigmurphy
    Participant

    this has happened to me as well
    how do i solve this please

    June 28, 2015 at 4:47 am #2169
    fabima
    Participant

    Hello,

    The situation you have encountered Mandoa1 and Craigmurphy may be linked to the fact that the email address inserted in Simple Membership plugin was the same email that was inserted during your installation of WordPress on your domain or folder (the domain or the folder where Simple Membership plugin is also installed).

    The same situation seems to be encountered when the username and email were already used to create a user in the WordPress dashboard. Similarly creating a user in the WordPress dashboard after it had been created with Simple Membership does not work.

    As a result, if the plan is to have the users in Simple Membership, what you want to do is to enter the users there first (in Simple Membership). They shall automatically be entered in the WordPress dashboard because of it.

    What I have found to work if you want to create a user in Simple Membership with the username “admin” is to add an underscore after it so that it becomes: “admin_”. Additionally, you may want to use a different email address to the one present in your WordPress dashboard as may be seen at:

    http://YourDomain.com/YourBlogFolder/wp-admin/users.php (if WordPress is installed in a folder)
    http://YourDomain.com/wp-admin/users.php (if WordPress is installed at the root)

    Otherwise, having the exact same username and same email address to the one already present in the general WordPress dashboard area seems to trigger this situation.

    June 28, 2015 at 8:36 am #2171
    craigmurphy
    Participant

    thank you
    that worked but now it won’t direct to the members page i created after you login and comes up with 404 error sometimes or shows you that your logged in , account active etc

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