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Hi,
I have faced problem with PayPal transactions after last update April 2024.
When recurring payment process done successfully, Transactions appearing blank with no details of member ant his payment also membership access date does not changed that lead to canceling the membership level for the user, although he completed the payment process successfully.
Any one can help 🙂
Best Regard,
SultanPlease enable the debug logging feature then do a test to reproduce the issue. Enabling the debug logging feature will append extra details to the log file, providing insights that could help identify potential issues with the setup.
The following page explains more about the debug logging feature:
https://simple-membership-plugin.com/enable-debug-logging/After enabling the debug logging feature and reproducing the issue, review the log files to see if any errors have been generated.
You can send us the log file and we will check it to provide further help.
Hi, I have made a small changes to the plugin for this that I believe should be helpful. This update will be released after a few days.
In the meantime, you can download an updated copy of the plugin from our site and try it. Let me know if this makes any difference:
https://simple-membership-plugin.com/wp-content/uploads/simple-membership.zip
If you want to try this update, first delete the currently active copy of the plugin then upload and activate the above mentioned one. You won’t lose any data (members, payments, buttons, settings etc.) in the process so it is safe to do this.
Let me know how it goes.
When I make all steps and upload the plugin manually I have this message: The web page located at https://*****/wp-admin/update.php?action=upload-plugin appears to be having problems, or may have been permanently moved to a new web address.
noticed I’m having the same issue. I tried the new PayPal API settings but those buttons do not appear when I use the short codes.
Do you have a copy of the 4.4.3 version? I’ll check all my backups, but knowing this started in April I may need wait for a patch to these payment bugs until this is resolved.
Hi Paul,
use Rollback plugin to go back to older version.
link: https://www.youtube.com/watch?v=ffh-g9-54Lw
regards,
Perfect, thank you, that will help a lot in the future if I run into this with another plugin. Learn something new every day.
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