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When someone registers through PayPal their address information is returned and populates the member table ok but the phone number is missing. The phone number is filled in on PayPal but nothing arrives.
How do I get the phone number returned from PayPal (using new api button)?
Yep, Biz account.
Currently using Sandbox mode for this site, and after setting phone as a required field in the main settingshttps://www.paypal.com/businessmanage/preferences/websiteit does appear as required, but testing the contents of$ipn_dataat around line 134 in/simple-membership/ipn/swpm_handle_subsc_ipn.phpnothing is there for phone so I’m thinking it must be something that needs setting in the button settings submitted to paypal, since it is not using a button defined in the paypal account.Currently using Sandbox mode for this site…
Sandbox mode is NOT a production site simulation. It is only intended to test the connection between PayPal and SWPM. Go “live” and try it again with real data.
I figured out that the phone number only shows up if the buyer shares it during checkout, which they don’t always do. I use a cloud auto dialer to follow up on leads, so missing numbers can be a pain. What worked for me was enabling the “Ask for phone number” option in my PayPal settings to make sure it’s requested every time.
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