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WordPress Membership Plugin
Simple Membership Plugin › Forums › Simple Membership Plugin › Membership level upgrade not taking effect
Hello,
I’ve found if a member is logged into their account when a membership level change takes place, The new membership level will not be available to the member until they log out and back in. This leads to quite a few support calls from our members.
We can either instruct the member to log out/login or we can go into the WordPress users area and log them out. Does the Simple Membership plugin offer any built in solutions?
Thank you
The membership level only takes effect when the member logs in. There is no “on the fly” upgrade possible.