- This topic has 3 replies, 3 voices, and was last updated 3 years, 5 months ago by
.
-
Posts
-
Good day, I created buttons for one-time payments and for subscriptions. With the Stripe SCA subscription button, everything works correctly, but with a one-time payment, it’s as if the plugin doesn’t receive information from stripe that the payment has been made. Stripe makes the payment, sends the customer back to the thank you site , and nothing happens.
I don’t know where to look for the error, as it is only with the SCA buy now button. Customers receive emails with free membership and subscriptions. Debug testing does not show any critical error, it simply terminates on processing the payment request.
Thanks for help
Good day, you must be doing miracles at a distance. The buttons work for me :).
Anyway, yesterday I started woocomerce on the site (separate from membership and buttons) and added the WooCommerce Stripe Gateway plugin there. There I also added webhooks.
Could this result in the buttons suddenly working?
Previously, I followed the documentation and webhooks were entered only for subscriptions bottons.well thank you
Enable the debug logging feature and then do a test transaction. It will help you to see if our plugin is receiving the payment notification or webhook notification after the transaction:
https://simple-membership-plugin.com/enable-debug-logging/
The following documentation is really helpful when you are settings up a new payment button and wanting to test it:
https://simple-membership-plugin.com/payment-testing-checklist-for-simple-membership/
- You must be logged in to reply to this topic.