Membership Plugin

WordPress Membership Plugin

[Resolved] Bulk import succesful but no members added

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • December 21, 2022 at 2:31 pm #24949
    taquin21
    Participant

    Hi,

    While testing Bulk import, I get a message that 1 member has been imported (Succeeded = 1) which is OK but when I go into my members list, that person is not showing. Two days ago it worked and no new plugins were added. Any idea of the problem?

    Thanks.

    December 22, 2022 at 1:19 am #24952
    mbrsolution
    Moderator

    Hi, did you update your WordPress version? Do you know if your host has made any changes to your server? Are you running a cache plugin in your site or server? Is this the first time this has happened to you?

    Kind regards.

    December 22, 2022 at 1:01 pm #24956
    taquin21
    Participant

    Hi,

    I finally found out the solution. After saving the file in Excel as csv, I had to open it in Notepad because my csv file columns were separated by semi-colon instead of comma (and that would have the importation fail). Second problem I faced was that the files contains French characters. I opened the file in Notepad using ansi encoding so I would not lose the French characters. But when saving it back, I had to change the encoding to utf-8, otherwise I would get the problem I described.

    So it was just an encoding problem. Thanks for your help.

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