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[Resolved] How to get your download link resent (bought 3 plugins links expired)

Simple Membership Plugin › Forums › Simple Membership Plugin › How to get your download link resent (bought 3 plugins links expired)

  • This topic has 1 reply, 2 voices, and was last updated 4 years, 3 months ago by admin.
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  • Author
    Posts
  • June 14, 2022 at 10:59 pm #23990
    mikelawrence
    Participant

    My client bought 3 plugins (premium) and sent me (the dev) the download links. I didn’t know there was only 48 hours to buy, so the links expired. I’ve sent multiple emails to premium support, since last week, and no response. How do I get the plugins we paid for, how do we reset the download links?

    June 15, 2022 at 7:40 am #23991
    admin
    Keymaster

    The emails from you seem to be bouncing. I got an undelivered email report in our spam box. It bounced with the following error from Gmail. Maybe it’s not 100% relevant but I thought of mentioning it:

    
    Host or domain name not found. Name service error for name=alfonsocapella.com type=MX: Host not found, try again
    

    I sent another email to the address you are using for your forum profile. Lets see if you receive that email.

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