Membership Plugin

WordPress Membership Plugin

[Resolved] Login Questions

Simple Membership Plugin › Forums › Simple Membership Plugin › Login Questions

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 12, 2021 at 9:11 pm #21923
    colin
    Participant

    I am looking for instruction as to what happens if, AFTER a 10 day free trial has passed, and the person LATER decides he wants to buy a paid membership.

    1. Can he still login after his trial period has expired? I assume his log in won’t work and he has to re-register. Can he use his same email address again to re-register, or will your software reject him trying to register a second time with the same email address?

    2. Or, does this advanced setting (see below) resolve the issue of how free trial members whose trial has already expired, can later login and become a paid member?
    And if so, what does the expired member see after logging in…ie. What page does he see, so he can make a payment?

    Advanced Settings
    This page allows you to configure some advanced features of the plugin.
    Enable Expired Account Login
    When enabled, expired members will be able to log into the system but won’t be able to view any protected content. This allows them to easily renew their account by making another payment.

    January 13, 2021 at 9:47 pm #21930
    mbrsolution
    Moderator

    Hi, please check the following documentation.

    https://simple-membership-plugin.com/offer-customers-free-trial-period/

    Let me know if the above answers your questions.

    Thank you

    January 13, 2021 at 10:00 pm #21933
    colin
    Participant

    No, it doesn’t answer either of my questions. It says nothing about either question.

    Most important question is about the following Advanced Setting… what does the expired member see after logging in…ie. What page does he see, so he can make a payment?

    Advanced Settings
    This page allows you to configure some advanced features of the plugin.
    Enable Expired Account Login
    When enabled, expired members will be able to log into the system but won’t be able to view any protected content. This allows them to easily renew their account by making another payment.

    January 13, 2021 at 11:42 pm #21934
    mbrsolution
    Moderator

    My apologies, please check the following documentation.

    https://simple-membership-plugin.com/creating-membership-renewal-button/

    Let me know if this helps you.

    Thank you

    January 14, 2021 at 8:38 pm #21943
    colin
    Participant

    I think it worked, thanks!

    January 14, 2021 at 9:39 pm #21945
    mbrsolution
    Moderator

    That is great to know 🙂

    If your issue is resolved, can you mark this support thread as resolved.

    Thank you

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.