Membership Plugin

WordPress Membership Plugin

[Support request] edit email on stripe

Simple Membership Plugin › Forums › Simple Membership Plugin › edit email on stripe

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 25, 2020 at 11:36 am #20623
    eldoland
    Participant

    Hi,
    when a customer update his account through this link membership-login/membership-profile/ all is ok on wordpress, i tried to edit the email and it works.
    However the email is still the old one on Stripe.
    Is it possible to update it on Stripe as well, or sync it?
    Thanks!

    July 26, 2020 at 9:33 pm #20628
    mbrsolution
    Moderator

    Hi,

    However the email is still the old one on Stripe.

    Can you provide an example of the email received via Stripe? I just want to make sure we are on the same page.

    Thank you

    July 27, 2020 at 10:16 am #20633
    eldoland
    Participant

    Hi,
    thanks for your email. I don’t get any email from stripe. What im trying to do is editing the email on wordpress here https://monosnap.com/file/Q7xxYe8jp8tHycfEzAWUCiMcvb55um
    editing the email here works fine, but if i check on my stripe dashboard it is still the one before editing it.
    Thanks!

    July 28, 2020 at 5:25 am #20638
    mbrsolution
    Moderator

    Hi,

    Have you spoken to Stripe support about this issue?

    If you are talking about WordPress email, our plugin does not control that email address setting. Our plugin only managers the emails found in WP Membership -> Settings -> Email Settings.

    Kind regards

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