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Hi,
I am currently testing various things on a site I’m helping with.
When I changed the membership level in the backend from ‘Level A’ to ‘Level B’
it is not reflected in the profile of the member when logged in from front end – using incognito & different browser.
I logged out of the browser, cleared the cache etc. Logged back in, still showing as Level A.
Is this a time thing? How long should it take? I thought it would be immediate.
At some point I am going to need to do this for a few hundred users, as the organisation has an annual membership so I’ll be creating different levels each year. Would like to understand and get resolved asap.
Thanks in advance.Hi,
When I changed the membership level in the backend from ‘Level A’ to ‘Level B’
it is not reflected in the profile of the member when logged in from front end – using incognito & different browser.Are you talking about free or paid membership levels?
The following documentation https://simple-membership-plugin.com/manual-button-to-allow-updating-changing-membership-level/ can help you.
Also the following documentation https://simple-membership-plugin.com/creating-membership-upgrade-button/ can also help you.
Thank you
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