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[Resolved] Mailchimp is not working.

Simple Membership Plugin › Forums › Simple Membership Plugin › Mailchimp is not working.

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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • November 6, 2019 at 9:50 am #19256
    Drazen
    Participant

    Whenever I add a new member to my website the Mailchimp add-on does not work correctly.
    The new members are added to my site but their details are not transferring to Mailchimp.
    From the Mailchimp API calls dialogue box there is an error message of “Your merge fields were invalid.”
    What does this mean and how do I fix it?

    November 7, 2019 at 12:09 am #19261
    mbrsolution
    Moderator

    Hi, thank you for contacting us. First of all, I want to confirm with you if you followed these instructions?

    Thank you

    November 7, 2019 at 1:08 am #19265
    Drazen
    Participant

    Yes I did this.
    But I do not understand the troubleshooting portion.
    The common failures that are listed are not the cause because I have already accounted for those.
    Yesterday API calls were being made but resulted in an error, today there are no API calls being registered.

    Thanks for your response, I just received a response from Paid Support so I will try out their suggestion.

    November 7, 2019 at 2:30 am #19266
    Drazen
    Participant

    This issue is resolved.

    The issue was with the address field set in Mailchimp itself.

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