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[Resolved] PayPal not working

Simple Membership Plugin › Forums › Simple Membership Plugin › PayPal not working

Tagged: paypal

  • This topic has 1 reply, 2 voices, and was last updated 6 years, 9 months ago by The Assurer.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • August 19, 2019 at 2:46 pm #18784
    LisaS
    Participant

    I received the following email from someone trying to register as a paid member on my site. Please advise.

    When I log into PayPal I get the following message:

    Your account is limited. Please check your PayPal Account Overview page for information on how to resolve this problem.

    Return to Merchant

    When I go back into PayPal there is no “Overview” page, the banner across the page reads as follows:

    Summary

    Activity

    Send & Request

    Wallet

    Offers

    Help

    So there is no “Overview” to click on.

    When I try to subscribe to your site by the non-Pay Pal option, after filling in the Credit Card information right below it is the following appears to create a PayPal account which I do not need/want to do since I already have one:

    Create your PayPal account

    Get PayPal Purchase Protection on eligible purchases.

    Required

    Enter a valid email address

    Email

    You’ll use this email to log in to PayPal. If necessary, you can change your email address at PayPal.com.

    Password

    · Password must be at least 8 characters

    · Include at least one number or symbol (!@#$%^)

    ·

    · Do not use your email address

    · Do not use four repeated characters

    · Include at least 1 number, common punctuation, or symbol (!@#$%^&*)

    · Do not use four key sequence

    · Use only Latin characters and numbers

    Please confirm that you have read and agree to the PayPal Terms and Conditions.

    Please create my PayPal account now – I have read and agree to the E-Communications Delivery Policy, which provides that PayPal is an online service and that I will receive all account notices and information electronically via my primary email address. I have also read and agree to the User Agreement and Privacy Statement. If you provide a mobile phone number, you give us permission to contact you about your PayPal branded accounts using automated calls or texts to: service your accounts, investigate fraud, or collect a debt, but not for telemarketing. If you don’t want to receive automated calls or texts, you can change your preferences in your account settings at any time.

    So basically there is no simple way to subscribe. I am no IT genius by any means but I have been able to navigate and pay for things on online without much trouble. I would be happy to send you a check for the first three months. Thanks.

    August 19, 2019 at 3:16 pm #18786
    The Assurer
    Moderator

    Your account is limited. Please check your PayPal Account Overview page for information on how to resolve this problem.

    That is actually a “good thing,” …for you. It means that PayPal has restricted that person’s ability to use the PayPal platform; usually due to some sort of past “bad behavior.” There is nothing you can do to help them, except to suggest they contact PayPal.

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