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When I click on the subscription button and enter my credit card and other data in the live mood, I am being added to the ‘in-complete’ members and no email is being sent to me. What may cause that?
And when I try doing so in the sandbox(test) mood, I am getting this error in the website:
Stripe Subscription Error! No such plan: plan_En40SZ8n6KSjQk; a similar object exists in live mode, but a test mode key was used to make this request.Array ( [code] => resource_missing [doc_url] => https://stripe.com/docs/error-codes/resource-missing [message] => No such plan: plan_En40SZ8n6KSjQk; a similar object exists in live mode, but a test mode key was used to make this request. [param] => plan [type] => invalid_request_error )Hi, did you follow these instructions to create your subscription button?
Regards
Hi, Thanks for your reply. Yeah, I checked the instructions and followed them, but I dunno why the problem still occurs.
I tried to activate members manually from the dashboard and the debug log shows me this message:
“SUCCESS: Bulk activation email notification sent. Activation email sent to the following email:name@gmail.com"But no emails are being sent at all. I am sending/receiving emails normally by the website’s mail (using Zoho on a website) and when I tried the SMTP plugin it didn’t fix anything and got an email from Zoho telling me that the email was logged in and discovered the password was changed so I removed the plugin.
Help please
Hi, I hid your e-mail address above. It is not good to share your e-mail in a forum.
In regards to e-mail issues please check the following documentation.
Let me know how you go.
Regards
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