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[Resolved] New Order Issue

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 14, 2019 at 9:08 am #17892
    scott
    Participant

    I’ve just ordered the BB Press Forum addon but not had any email confirmation – either for the purchase or with the download links.

    How long should it take for me to get my payment receipt and files?

    April 14, 2019 at 10:05 am #17895
    mbrsolution
    Moderator

    Hi, I have submitted a message to the developers about this issue.

    Thank you

    April 14, 2019 at 10:07 am #17896
    scott
    Participant

    Thanks,

    I even tried setting up a new account on here to use the forum but no email came through for that either.

    I’ve received other emails to my email address so it’s not an issue with my gmail.

    Scott

    April 14, 2019 at 10:14 am #17897
    admin
    Keymaster

    Our system did send an email about 40 minutes ago. I have just manually emailed you the download link just now. Let me know if you don’t receive that email.

    April 14, 2019 at 10:38 am #17898
    scott
    Participant

    I received your manual email. thanks.

    Could you please forward the receipt also as this didnt come through either.

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