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[Resolved] User Not Found

Simple Membership Plugin › Forums › Simple Membership Plugin › User Not Found

Tagged: User not found; login failure

  • This topic has 4 replies, 2 voices, and was last updated 7 years, 10 months ago by mutesinger.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 7, 2018 at 9:49 am #15134
    mutesinger
    Participant

    I used this plugin to have a test, after creating a member as subscriber, I tried to login with this user account by copying the web address in another different web browser, but it keeps saying as User Not Found.

    I tried to deactivate all other plugins, but it still shows the same result.

    Why it happens? I don’t know what I did is wrong.

    Anyone could help?

    Thanks.

    Rita

    August 7, 2018 at 11:12 am #15136
    mbrsolution
    Moderator

    Hi, did you check to see if the member exists under Members?

    I tried to login with this user account by copying the web address in another different web browser,

    What URL did you test to try and log in as the new member? Was it the WP login URL or the Simple Membership login URL?

    Regards

    August 7, 2018 at 12:25 pm #15139
    mutesinger
    Participant

    Thanks for your quick response.

    Yes, the member is under Members with active status. Different as the admin account.

    The URL is the wp login, since I am developing the website, so the website is not be online for the public, but I think it won’t affect my test for the login, right?

    Regards.

    August 7, 2018 at 10:25 pm #15141
    mbrsolution
    Moderator

    Hi,

    The URL is the wp login, since I am developing the website, so the website is not be online for the public, but I think it won’t affect my test for the login, right?

    Can you test the membership login page. This new member added will probably not be added to WP Users.

    Thank you

    August 9, 2018 at 6:49 am #15157
    mutesinger
    Participant

    Hi

    The user was added to WP user, however, I tried to add another user, then suddenly, I could login by the new user, and I deleted the 1st user, I readded it back, it also could login. Don’t know why. Anyhow, the problem now is solved.

    Thanks.

    Best

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