Membership Plugin

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[Resolved] Bulk Import: user_name column not found

Simple Membership Plugin › Forums › Simple Membership Plugin › Bulk Import: user_name column not found

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  • February 28, 2018 at 7:55 pm #13527
    JockoApex
    Participant

    Hi,

    I have read the documentation and found several postings re this on the forum. Still no luck.
    I have deactivated all plugins except:
    Simple WordPress Membership and
    SWPM Bulk Import Members From CSV

    My theme is Woo Commerce 2.2.8.
    I have tried renaming the column by typing in “user_name” in case that cell had been corrupted. Still no luck. Once I get the message “One of the required columns not found in CSV: user_name” I hit close and then under Import Results there is a ball within a wheel that keeps spinning.
    Per the template, it is the first column. I have tried with non formulated data in the Column cells and with the following formula in the cells =CONCATENATE(LEFT(B2,1),C2) which gives me 1st initial and last name as a login name. Same results.

    Any suggestions? Any additional info I can supply that might give you more of a clue on what I am doing incorrectly?
    TIA
    Jocko

    February 28, 2018 at 10:15 pm #13529
    mbrsolution
    Moderator

    Hi, you have mark this support thread as resolved. Is it resolved? If it is what was your solution if you don’t mind me asking?

    Thank you

    March 1, 2018 at 6:00 am #13542
    JockoApex
    Participant

    Hi,
    I discovered I was originally creating a CSV file using the CSV UTF-8 (Comma Delimited) CSV format, once I used the used the Comma Separated Format CSV format the issue resolved itself.

    Thanks for the follow-through!

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