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[Support request] Bug Fix – Incomplete Prompt Email

Simple Membership Plugin › Forums › Simple Membership Plugin › Bug Fix – Incomplete Prompt Email

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  • February 21, 2018 at 8:04 pm #13456
    CSFLA
    Participant

    Please can I check what this bug fix is?

    Is it fixing the bug that’s been about for at least 12 months that meant if you checked the box to send an email to prompt an incomplete registration to complete, it didn’t actually send an email?

    Many thanks.

    February 21, 2018 at 8:19 pm #13457
    The Assurer
    Moderator

    Are you saying the email does not get sent, or the email is never received?

    February 24, 2018 at 7:51 pm #13499
    CSFLA
    Participant

    The email is never sent. It’s been like that for months. We just copy and send the link by hand, but if you check the ‘send a copy by email’ box (or whatever it’s called) an email never appears to be sent.

    February 25, 2018 at 4:26 am #13500
    mbrsolution
    Moderator

    Hi @CSFLA, you might like to check the following troubleshooting steps.

    Let us know how you go and if you need more help.

    Kind regards

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