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Won't Log Out

Simple Membership Plugin › Forums › Simple Membership Plugin › Won't Log Out

Tagged: Logout login bug bugs

  • This topic has 10 replies, 6 voices, and was last updated 10 years, 2 months ago by ReneeDolling.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • March 19, 2015 at 4:34 am #1267
    comal4hshoot
    Participant

    When I click on the Logout link, it doesn’t log me out. It just takes me to the home page of my site.

    March 22, 2015 at 4:52 pm #1285
    Scott_McCoy
    Participant

    I have the same problem with not being able to log-out. I also have other problems when it says I’m logged-in, but I’m not. It sometimes says I’m not logged-in, but pages that are protected are still available. It seems random and there are many problems with this. I can’t seem to get it to work properly at all.

    March 22, 2015 at 10:47 pm #1286
    admin
    Keymaster

    That indicates a caching problem. Are you using a caching plugin on your site?

    March 22, 2015 at 11:15 pm #1287
    Scott_McCoy
    Participant

    I thought that, too, but I have no WP cache enabled and I cleared cache on multiple machines.

    I realized it started to happen after I installed the home page redirect plugin, so I disabled it and it started working for a while on one of my machines, but not the other one.

    I’ve been playing with it all day and just can’t get it to work properly. I actually get different results on different computers (I have several computers).

    When I first installed the plugin, I tested it and I didn’t have any problems. But sometime later (and after the redirect plugin) I have so many problems that the plugin just doesn’t work at all. Even after disabling the redirect plugin, it doesn’t work properly.

    March 23, 2015 at 4:04 pm #1290
    jasonacoker
    Participant

    I’m having this problem too and it’s becoming a serious issue. There are times when I’m logged-in, but still can’t access protected content without logging in. When I click login, its says I am already logged in, but still won’t show me the content. I end up stuck in an endless loop.

    Occasionally, it just works. Then I seem to be fine for a few days until the problem re-occurs. A few weeks ago, I read somewhere on here that it was a caching problem, so I disabled my WP Super Cache plugin and cleared all my browser cache, but the problem persists.

    Here’s my de-bug link:

    http://www.jasoncoker.net/wp-content/plugins/simple-membership/log.txt

    Any help would be appreciated. Last week a client told me they had the same problem, so if I don’t get this fixed, I’m going to have to find another membership solution asap. I can’t have my clients running into this problem.

    March 23, 2015 at 4:12 pm #1291
    Scott_McCoy
    Participant

    Yes, we continue to have major problems with it. Tried everything we can think of and spent many hours on it. We can’t seem to find any logic to the problems. Sometimes it works, sometimes it doesn’t, and we can’t figure out why it’s random. We even put two machines next to each other and got different results doing the exact same thing on both machines.

    March 24, 2015 at 1:35 am #1295
    nur
    Participant

    please update the plugin. a lot of login specific code has been updated. i don’t see this issue in any of the installations i have. we really appreciate if any one willing to volunteer and let us have a look at his system where this is happening.

    March 24, 2015 at 3:06 am #1296
    jasonacoker
    Participant

    Hi Nur,

    I installed the updated plugin this morning before posting here, but at that time – immediately after updating – the problem persisted. That’s why I came here to add to this thread.

    However, at the moment, it’s working fine. That’s one of the frustrating things about this – I can’t duplicate the problem. It comes and goes without any apparent pattern. If and when the problem crops up again I’ll be happy to give you access to my site so you can poke around.

    Thanks,
    Jason

    March 24, 2015 at 4:12 am #1297
    Scott_McCoy
    Participant

    I can give you access to my site as well if it will help. I have the same problem as Jason – it’s hit-and-miss and I can’t solidly duplicate it all the time.

    I have the latest version 2.1.6 already.

    Scott

    March 25, 2015 at 7:43 pm #1319
    comal4hshoot
    Participant

    I also have the latest version and continue to have the problem. My domain host disabled my caching program and it still persists. Users are driving me crazy, and they’re losing faith in the site.

    March 3, 2016 at 9:16 pm #5636
    ReneeDolling
    Participant

    Did anyone ever figure out a fix for this problem?

    I’m having this problem currently.

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