Membership Plugin

WordPress Membership Plugin

username doesn't match

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  • March 26, 2017 at 7:26 am #10594
    it’s time
    Participant

    After paying with PayPal through the sm button, I receive an email to complete my registration.
    But is says: “Wordpress account exists with given email. But given username doesn’t match.”

    I could registrate with a complete new email address, but this should not be necessary??

    Hope you can help me!!

    March 26, 2017 at 9:37 pm #10598
    mbrsolution
    Moderator

    Hi, do you currently have an account with the same e-mail address? Can you carry out a test and register using a different username and an e-mail account that does not exist in your site. Make sure you enable Debug mode. Once this is done can you check the log file.

    Thank you

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