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Hello!
The enrollment and password reset confirmation emails never reach users.
The only mail that is sent to users is that the wodpress administrator receives when a new user signs up.
Has anyone had this problem
did you check spam folder? SWPM uses the same mechanism as wordpress to send email. if swpm fails that means wordpress email also fails.
Yes, I did.
when a new user signs up I get a WordPress message (from: wordpress), saying that the “welcome message” was sent to the new user. However, this message never is sent to the new user. 🙁at this point, i don’t have answer without looking into your site. if you are willing to provide us with site access info, let us know.
Hello:
I am setting up a test site, and was having the same problem. When I went to password reset and filled in my test email, I never received it.
(I know it wasn’t WP mail settings because I am using a separate plugin for a different email functionality and that one works.)
My fix (strange but true)….
Here is what I did to make the email work (password reset – user enters their email – email with new password gets sent to the user):
1. I had NOT entered a “from” value in the settings: WP Membership>Settings>Email tab on top>Email settings text field – default says “you@example.com”. I changed this to read my actual email address from the test-site domain (the domain I am authoring on).
2. I retried from the front-end website password reset – user enters their email – email with new password gets sent to user AND IT WORKS.I hope this information is helpful.
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