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[Support request] Comments

Simple Membership Plugin › Forums › Simple Membership Plugin › Comments

Tagged: login, password, plugin, plugins, portal

  • This topic has 9 replies, 2 voices, and was last updated 5 years, 4 months ago by mbrsolution.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 18, 2020 at 8:37 am #20574
    djumag
    Participant

    hi all,

    I hope you all doing well.
    I installed the plug in. And when i tried leaving a comment, it says that 404 Forbidden Permission denied. Can somebody help me with this?
    I appreciate this.

    thank you

    July 18, 2020 at 9:29 pm #20577
    mbrsolution
    Moderator

    Hi, can you carry out the following troubleshooting steps https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/?

    Thank you

    July 21, 2020 at 12:27 am #20585
    djumag
    Participant

    Hi,

    Thank you for answering my query. I already tried the steps but it won’t work. Users cannot post comments to the post. What else can I do to solve this error?

    July 21, 2020 at 12:35 am #20586
    mbrsolution
    Moderator

    Hi,

    Have you enabled Members Must be Logged in to Comment under Settings?

    July 21, 2020 at 12:48 am #20587
    djumag
    Participant

    hi, yes I check that setting. Do I Have to uncheck it?

    July 21, 2020 at 1:39 am #20588
    mbrsolution
    Moderator

    Hi,

    yes I check that setting. Do I Have to uncheck it?

    If you enable this option your members must be logged in to be able to post a comment.

    Regards

    July 21, 2020 at 1:42 am #20589
    djumag
    Participant

    unfortunately, the users can’t comment to the post even after i checked the settings

    July 21, 2020 at 2:00 am #20590
    mbrsolution
    Moderator

    Hi,

    unfortunately, the users can’t comment to the post even after i checked the settings

    I think you are misunderstanding this feature. I will provide an explanation for you.

    If you enable this feature Members Must be Logged in to Comment, this means no visitors can comment unless they are logged in as a member or become a member if they are not a member of your site.

    If you disable Members Must be Logged in to Comment feature, anyone visiting your site can comment.

    Does this above make sense now?

    Kind regards

    July 21, 2020 at 5:16 am #20591
    djumag
    Participant

    It makes sense. I check the (Members Must be Logged in to comment), but my users cannot comment on all the posts. It says 404 forbidden.

    July 21, 2020 at 6:01 am #20592
    mbrsolution
    Moderator

    Hi,

    I check the (Members Must be Logged in to comment), but my users cannot comment on all the posts. It says 404 forbidden.

    When you say users are you talking about the WP Users or the members? Also make sure you clear any cache in your site if you are using a cache plugin.

    Also for testing purposes can you disable this feature, then carry out a test to see if you can comment in a post.

    Thank you

  • Author
    Posts
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